we do not accept returns or exchanges once an order is placed, so make sure you are certain about your purchase before finalizing it. if you receive a damaged or defective item, contact us immediately at support@publikbenefits.com. however, all of our products are thoroughly inspected before shipping, so please be aware that any attempts to return items for reasons other than defects will not be accepted. we cannot offer returns for issues with fit, size, or change of mind. once again, all sales are final. carefully review your order before confirming.